šŸšš Free worldwide shipping on orders $99+ US flagUS: temporary delays ā€” postal services aligning new import rules, EU flagEU: 1ā€“2 weeks, šŸŒ Worldwide: 1ā€“4 weeks āœˆļøšŸšš Free worldwide shipping on orders $99+ US flagUS: temporary delays ā€” postal services aligning new import rules, EU flagEU: 1ā€“2 weeks, šŸŒ Worldwide: 1ā€“4 weeks āœˆļø
Shipping Playbook

Worldwide delivery with smart logistics and customsā€‘ready paperwork

GlobalHealingWeb ships to 150+ destinations with full serialization, pharmacist oversight, and transparent tracking. Most orders leave our facility within 48 hours and arrive within 1ā€“3 weeks depending on your region.

Global departures every 48h

Pharmacy dispatch from our EU and regional hubs with full export documentation.

Regulatory compliance

GDP/GSP certified handling, serialized products, and customsā€‘ready paperwork.

Coldā€‘chain safeguarding

Validated thermal materials and calibrated temperature loggers for traceable control.

Customsā€‘cleared assistance

Dedicated compliance team for HS codes, duties, and import documentation.

How your order travels

From confirmation to final delivery, you get realā€‘time visibility, photographic records, and dedicated support.

  1. 1

    Order confirmation & tracking link

    After payment, you'll receive a unique link to monitor your order's live status.

  2. 2

    Order preparation & processing

    Specialists prepare your order (typical handling time: ~3 business days).

  3. 3

    Shipment dispatch & tracking

    You'll receive a tracking number and photographic proof of dispatch.

  4. 4

    Delivery monitoring & support

    We proactively watch finalā€‘mile delivery and provide 24/7 support if needed.

Typical delivery windows

ETAs are counted from dispatch. Peak season or customs inspections can add a few days.

Region
ETA
Notes
European Union & UK
1ā€“2 weeksAll parcels shipped with tracking numbers for full visibility.
Germany
1ā€“3 weeksWe strongly recommend German customers to closely monitor their packages and contact local postal services if needed.
United States
Temporarily suspendedDue to U.S. de minimis duty-free exemption changes. Click for details.
Canada
3ā€“4 weeksAll parcels shipped with tracking numbers for full visibility.
Rest of World
1ā€“4 weeksAll parcels shipped with tracking numbers for full visibility.

Packaging & condition monitoring

Medicines are packed in tamperā€‘evident boxes with shock absorption. For temperatureā€‘sensitive items, we use validated thermal materials and calibrated data loggersā€”so you can verify integrity endā€‘toā€‘end.

  • Multiā€‘layer thermal barriers help maintain target ranges during transit.
  • Humidity control sachets protect diagnostics and test kits.
  • Every parcel is photographed before sealing; batch numbers link to your order history.

Operational guarantees

We monitor flights, weather, and customs queues. If risk thresholds are exceeded, we proactively reā€‘route or reship.

Tamperā€‘evident packaging

Heatā€‘sealed cartons with sequential seals; photos archived for every shipment.

Riskā€‘based routing

Automatic reā€‘routing on delays, extreme weather, or operational disruptions.

Unified tracking portal

Milestones, temperature logs, and customs statuses in one place.

Frequently asked questions